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Digital Transformation in Healthcare

Innovate

Digital Transformation in Healthcare

We understand the problem before proposing the solution. We start from your organisation's real processes, assess its digital maturity and draw a roadmap it can sustain.

It is time to drive your organisation's digital transformation.

Healthcare is going through a digital revolution that affects organisations, their processes, their structure and their people. From patient care to internal management, technology is decisive for the quality of the service and the efficiency of the processes.

Through our assessment you can understand the current situation around the key issues and the leap that needs to be made to reach the strategic goals the organisation has set.

What is the Digital Capabilities Assessment?

It is a focused review that compares where your organisation is today with where it wants to go. It does not start with technology: it starts by understanding the business model — how the organisation delivers and captures value — and from there looks at the solutions, the processes, the technology team and the infrastructure. The outcome is a map of prioritised gaps and a phased digital roadmap.

How we work

It is not an off-the-shelf product: we start from your real processes and support the evolution.

  1. Assessment

    We review goals, processes, solutions, the technology team and the infrastructure, and measure the organisation's level of digital maturity.

  2. Tailored design

    We prioritise the gaps together with the leads of each area and turn the recommendations into a phased roadmap.

  3. Implementation

    We deliver the plan with a multidisciplinary team, by service or by site, without stopping operations.

  4. Evolution

    We support the ecosystem as it matures, adding advanced analytics and artificial intelligence on top of data that is already standardised.

What the assessment covers

Five dimensions looked at together: a technology gap is hardly ever only about technology.

  1. Goals and business model

    The first step is to understand the goals the organisation has set, so they can feed the rest of the assessment. Understanding how it delivers and captures value is the foundation of any transformation.

    • Strategic goals
    • Business model

  2. Solutions and key processes

    We analyse the existing digital solutions and, above all, how they support the key processes. Out of that comes a map of solutions and processes where the opportunities become visible.

    • Solution map
    • Key processes

  3. Technology department

    Its structure and profiles, its processes and methodologies, and the value it offers the rest of the organisation, compared with industry best practice.

    • Structure and profiles
    • Methodologies

  4. Infrastructure and security

    We review the state of the technology infrastructure and assess information security: how ready it is to guarantee availability, business continuity and the protection of sensitive data.

    • Availability
    • Continuity
    • Data protection

  5. Gaps and roadmap

    The reviews translate into technology gaps, identified and prioritised, and that prioritisation is what orders the phased digital roadmap.

    • Prioritised gaps
    • Phased roadmap

The report set out very clear recommendations, with both the methodology and the concept perfectly explained. It was not impenetrable technical jargon: we genuinely got a report of very high quality, in its form as much as in its content.

Read the full case study →

Why K2BHealth

Consulting from the people who also implement

We do not hand over a report and leave: we know the ground because we build and deploy the systems that then have to work.

  1. An efficient approach

    The assessment takes a comprehensive view but is centred on a sample of processes, solutions and key points. That gets us to actionable results in weeks, not months.

  2. We understand the problem before proposing the solution

    We start from the business model and the organisation's real processes. The recommendations come from there, not from a product catalogue.

  3. Experience in critical projects

    More than 25 years in healthcare, with projects for governments, providers and insurers. Among them, the platform behind Uruguay's National Electronic Health Record.

  4. Innovation with artificial intelligence

    On top of standardised clinical data we add advanced analytics and generative AI assistants, and we support the system as it evolves.

Ready to lead your organisation's digital transformation?

Fill in the form to start with the Digital Capabilities Assessment. Please make sure to include all your details so we can get back to you promptly.

Frequently asked questions

What is the Digital Capabilities Assessment?

It is a focused review that compares where your organisation is today with the strategic goals it has set. It looks at the business model, the digital solutions supporting the key processes, the technology department, the infrastructure and information security. The outcome is a map of prioritised gaps and a digital roadmap.

How long does the assessment take?

We take an efficient approach centred on a sample of processes, solutions and key points rather than an exhaustive survey. That gets us to actionable recommendations in weeks rather than months, and the scope is agreed with the organisation before we start.

Do we have to buy K2BHealth software after the assessment?

No. The assessment is a standalone service and its outcome is the organisation's own roadmap, with recommendations you can carry out with us, with your own team or with third parties.

Who takes part in the review?

Leads from the business, the technology department and the clinical and administrative areas involved in the key processes. The organisation's participation is what makes the roadmap realistic and sustainable.

What is delivered at the end?

A report with the map of solutions and processes, the technology gaps identified, their prioritisation and a phased digital roadmap. Written so that business leads can read it, not only the technical team.

See also